You can download a document in either the Time Pod or the Media Pod.
Download a document in the Time Pod:
In the Time Pod, when you see a paperclip icon next to an Event, Timeline, or beside the Project label, it means that there is a document attached.
To open it:
a) Click on the paperclip icon to open the document foldout.
b) In the foldout that opens, you will see a list of all Documents and Notes that are attached. Simply click on the document you want to view in order to download it.
c) Note: Your browser may try to block the pop-up (which you need to 'allow' in order to download a document). Instructions for allowing pop-ups can be found at the end of this article.
Download a document in the Media Pod:
All Documents that are attached to Projects have links to them here in the Media Pod. It is also possible that a document has been uploaded directly to the Media Pod (in which case it will be found only in this Pod).
To find and open a document in the Media Pod:
a) In the Media Pod, click the orange Documents button below the Pod title.
b) The Pod will now display a list of all of your Projects. You must click on the Project label of interest.
c) The Pod will now display a list of all of the Project's related Documents and Folders. To open a Folder, click on the folder's label. Once you have found the document you would like to download, click on the document's label to open the file.
d) Note: Your browser may try to block the pop-up (which you need to 'allow' in order to download a document). Instructions for allowing pop-ups can be found at the end of this article.
To allow pop-ups from iLiv:
It's possible that your browser has been set to block pop-ups. You must allow them (to come from iLiv) in order to download documents from the platform. You will only have to do this once for each browser you use.
To allow pop-ups from iLiv in Chrome:
a) After clicking to download a document, at the far right of your address bar, you might see a box with a red X through it. Initially, it will read, "pop-up blocked", but this explanation will disappear (so you may only see the box).
b) Right-click on the box with the red X through it.
c) A menu will appear from which you must select Always allow pop-ups from https://iLiv.com
d) Click done to allow pop-ups.
To allow pop-ups from iLiv in Firefox:
a) After clicking to download a document, at the top of your screen, just under the address bar, you might see a warning that Firefox has blocked a pop-up.
b) At the far right of the warning notice, you will see a button marked options. Click on the options button.
c) a menu will appear from which you must select allow pop-ups for iLiv.com. Clicking this will allow pop-ups.